Traffic Safety Group, Safe Living Environment Promotion Division, Bureau of Lifestyle Improvement, Department of Environment and Lifestyle, Hokkaido Government
Kita 3-jo, Nishi 6-chome, Chuo-ku, Sapporo
If you are involved in a traffic accident, take the measures listed below.
If you do not understand Japanese, ask nearby Japanese people for help.
The police service (110) is available 24 hours a day.
Simply dial 1-1-0. Do the same if you are using a mobile phone. If you are using a public telephone, press the red emergency button and call 110.
Describe the incident in detail, including the number of injured and the location. Give your name and contact number.
Kotsu jiko ga arimashita. (There has been a traffic accident.)
[number] nin ga kega wo shimashita. ( people are injured.)
Basho wa [place] desu. ( I am at/in .)
Watashi wa [name] desu. (My name is .)
Renrakusaki wa [phone or mobile phone number] desu. (My contact number is .)
The fire department (119) is in service 24 hours a day.
Simply dial 1-1-9. Do the same if you are using a mobile phone.
If you are using a public telephone, press the red emergency button and call 119.
Provide the same information you gave to the police (110).
If your car stalls on a railroad crossing, handle the situation as follows:
Press the emergency warning button of the unit mounted on the column of the railroad crossing alarm, and if available use an emergency flare from your car to alert the train operator to the obstacle.